Vanguard

1. Introduction

The Vanguard Company ("Vanguard," "we," "us," or "our") operates the Arc platform and the Vanguard Safety Alerts service. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our platform, receive safety alerts, or interact with our services. By using Arc or Vanguard Safety Alerts, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

• Name — your first and last name as provided by your employer or during account setup.
• Phone number — used to deliver SMS safety alerts and emergency notifications.
• Email address — used for account authentication, notifications, and platform communications.
• Employment information — your employer, job title, department, and work location as relevant to your role on the platform.
• Device and usage data — information about the device and browser you use to access the platform, including IP address, browser type, and usage patterns.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Safety alerts — delivering time-sensitive safety notifications via SMS and email.
• Emergency notifications — broadcasting critical alerts related to workplace safety, severe weather, or other emergency conditions.
• Operational communications — sending work-related updates, schedule changes, and operational notices.
• Platform functionality — providing access to Arc features including project management, compliance, and reporting tools.
• Compliance and reporting — maintaining records required for regulatory compliance, workplace safety standards, and audit obligations.

4. Information Sharing

We do not sell or share your personal data with third parties for marketing purposes. We may share your information only in the following circumstances:

• Service providers — trusted third-party providers who assist with SMS delivery, email delivery, cloud hosting, and other essential platform operations. These providers are contractually obligated to protect your data.
• Legal requirements — when required by law, regulation, legal process, or enforceable governmental request.
• Safety protection — when necessary to protect the safety, rights, or property of our users, employees, or the public.

5. Data Storage & Security

We take the security of your data seriously and employ industry-standard measures to protect it:

• All data is encrypted in transit (TLS) and at rest.
• Data is hosted on secure, SOC 2-compliant cloud infrastructure.
• Access controls ensure that only authorized personnel can access sensitive information.
• Comprehensive audit logging tracks all data access and modifications.

6. SMS/Text Messaging

If you are enrolled in Vanguard Safety Alerts, you may receive SMS text messages related to workplace safety and operations.

• Message frequency varies based on safety conditions and operational needs.
• Standard message and data rates may apply depending on your carrier and mobile plan.
• Carriers are not liable for delayed or undelivered messages.

7. Your Rights & Choices

You have the following rights regarding your personal information:

• Opt out of SMS — reply STOP to any message to unsubscribe from SMS notifications.
• Manage preferences — update your notification preferences through the self-service portal within the Arc platform.
• Request data deletion — contact us at privacy@okvanguard.com to request the deletion of your personal data, subject to any legal retention obligations.

8. Data Retention

We retain your personal information for as long as it is necessary to provide our services, fulfill the purposes described in this policy, and comply with our legal obligations. When data is no longer required, it is securely deleted or anonymized in accordance with our data retention policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by posting the updated policy on this page and updating the effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: